Utility Billing

COVID-19 Payment Contract Applications 

Citizens financially affected by COVID-19, needing additional time to pay utility balances that were assessed from December 22, 2019 to June 24, 2020 may complete a payment contract application here.  We ask that you read the full terms and conditions attached to the application before you submit your request.

Applying for Service


Click here for utility application.

Ways to Pay Your Bill

  • 24 hour phone payment system to pay using a credit card.  Please call 785-542-2153, Option 2.  You will need your City account number to use this service.
  • Online payments
  • Utility payments can also be deposited in the drop box located on the east side of the city hall. Only a check or money order is accepted at the drop box. 
  • Utility payments can be mailed to:
City of Eudora
P.O. Box 650
Eudora, KS 66025

Automatic Payment Form

Click here for more information on automatic payments and here for automatic payment sign up form.

Level Payment Plan


Click here for the application and guideline packet.


Phone Notification System


The City of Eudora is implementing a new phone notification system to allow citizens to receive notifications via phone regarding account information or matters pertaining to your utility services.  Contact City Hall  to update your contact information so the City of Eudora can better assist you.  

Responsibilities


The City of Eudora Utility Department is responsible for establishing new city utility services for customers, processing city utility bills and payments, and answering any questions about City of Eudora utility services.

Billing Schedule


The City of Eudora's monthly utility bills include water, sewer, electric, and trash service. Utility bills are mailed on the 25th of each month and are due by 10th of the following month. If you do not receive your bill by the first of the month, please contact the city office at (785) 542-2153, Option 3. Bills not paid by 9:30 am on the morning of the 11th will be assessed a 15% penalty on the unpaid balance of the bill . This balance must be paid in full no later the 20th of the month. Bills that are not paid by 9:30 am on the morning of the 21st will receive an electronic notification alerting them to the potential disconnection of service.  Bills not paid by 9:30 am on the 22nd will be subject to disconnection and an additional $50.00 service fee.  If service is disconnected the full balance on the account, including fees must be paid to have service reconnected.  For more information about the above information please click here to read section 15-1001 and 15-1002 of the Eudora City Code.


Cold Weather Rule


Disconnection for non-payment of utility bills will be postponed until the outside temperature is above 32 degrees Fahrenheit for one continuous 48-hour period.  For more information on the Cold Weather Rule please click here to read section 15-1003 of the Eudora City Code.

​Return Check Charge

A return check charge will be collected  for each check paid to the City of Eudora, Kansas, that is returned unpaid because the drawer's account contained insufficient funds or was closed at the time the check was presented.  Please click here to read section 15-220 of the Eudora City Code pertaining to returned checks.

​Medical Extension Policy

For full details of the City's medical extension policy and the steps to take to file for an extension please click here to read section 15-1002 and 15-1004 of the Eudora City Code. 

​All the above rule and regulations regarding utility services pertain to any customer serviced by the City of Eudora, including customers that live outside of the city limits.