Eudora Utility Assistance Program

Utility Assistance Program Information

Eudora residents and households financially impacted by COVID-19 are eligible to apply for utility assistance through the Utility Billing Office. The Eudora Utility Assistance Program is designed to provide relief to those who have lost wages, had a reduction in work hours, or other income hardships caused by the COVID-19 pandemic.

Applications will be open for two weeks and can be found here. The application deadline is Friday, October 30, 2020 at 11:59pm

A printed version of the application can be found and submitted at City Hall: 4 E. 7th St. Eudora, KS, 66025. Residents may also drop off completed applications through the City's overnight billing drop box, located at City Hall.

If you have questions please contact Jeffery Rhodes at or 785-690-7123.


Only one application will be accepted per household. In order to be considered for this program applicants must:

  • Be a resident of Eudora
  • Have an active utility account with the City
  • Have experienced financial hardship caused by COVID-19 such as temporary job loss, reduced work hours, reduced salary, etc. beginning March 1, 2020 or later 
  • Be able to provide proof of lost wages and household income, if audited.


Utility Assistance will be awarded to applicants based on demonstrated need, with the highest levels of need prioritized, until all funds are distributed. Should any documentation be missing, incorrect or otherwise have deficiencies, City Staff will contact the applicant for corrections. The criteria that will be used to rate the applications are as follows: 

Tier 1 Candidates – First Priority for Utility Assistance

  • Currently or previously enrolled in the Eudora COVID-19 Contract Payment Program
  • Demonstrated job loss since March 1, 2020
  • Be able to provide proof of lost wages

Tier 2 Candidates – Second Priority 

  • Furlough or other reduction in earnings since March 1, 2020
  • Household income is 50% or less of the Area Median Income (AMI) for Douglas County, as measured by the Department of Housing & Urban Development (HUD)
  • Be able to prove household income and provide evidence of loss of wages

Tier 3 Candidates – Third Priority

  • Household income is 99% - 51% of the Area Median Income (AMI) for Douglas County, as measured by the Department of Housing & Urban Development (HUD)
  • Proof of household income required

Tier 4 Candidates – Fourth Priority

  • Household income is above 100% of the Area Median Income (AMI) for Douglas County, as measured by the Department of Housing & Urban Development (HUD)
  • Proof of household income required

Income Guidelines for Eudora Utility Assistance Program

These guidelines are based on data from the Department of Housing and Urban Development (HUD), and shared with the Lawrence-Douglas County Housing Authority (LDCHA). Details can be found on their website -

The chart below indicates annual household income limits by family size. The number in each column is the maximum annual, household income for that family size and that percentage of the Area Median Income (AMI).

Income Guidelines for Eudora Utility Assistance Program

Family Size

30% of Median

50% of Median

80% of Median

100% of Median


(Extremely Low)

(Very Low)











































Effective 04/01/2019 as published by HUD. AMI in Douglas County = $81,900 (family of 4)


Maximum funding per eligible utility account / household shall be the average of one month’s utility bill, based on the last 12-month average, not to exceed $1,000. The 12-month average will be calculated based on actual usage from October 1, 2019 through September 30, 2020 period, to incorporate routine utility averages and COVID-19 impacted utility costs.


Applications will be reviewed using the program application and be assessed based on the criteria outlined here and in the application. Applicants must indicate an eligible impact due to COVID-19 since March 1, 2020. Those impacts will be weighted - based on similar utility assistance programs - to ensure that those who have the most need are served by this program. 


Applications will be reviewed to determine eligibility and award amount. Awards will be granted based on the number of applications received by October 30, 2020 deadline, and the availability of funds. 

Once the complete application is reviewed, applicants will be notified of their award status no later than December 20, 2020. The City will issue payment directly to the resident's utility account. Account holders will see the credit on their account listed as "COVID-19 Payment."

Only one application is allowed per household. 


The City reserves the right to disburse funds at the level appropriate for each application, demonstrated need, and based on availability of program funds. The goal of this program is to provide utility assistance funds to those who have been most heavily impacted by COVID-19 and who have the most need. 

The Utility Assistance program does not take the place of current utility charges. Residents/account holders are responsible for paying their bills, associated fees, and penalties. Any funds awarded through this program will be applied to existing or future utility costs. 

There may be an auditing process that could require a resident to present evidence that they have been financially impacted by COVID-19. 

Should you need help with the application or have additional questions about the Eudora Utility Assistance Program, please contact Jeffery Rhodes -, or by phone at 785-690-7123.